What happens when a top-secret program engineer turned award-winning author tries to gain control during her chronically-ill son’s hospital stays? Questioning Protocol happens. This funny, poignant, real-life narrative chronicles how one family successfully navigates the medical maze and offers tips to help readers do the same. By the end of the enlightening, frank account, readers understand how to ask tough questions, weigh competing alternatives and control the reins during a health care crisis.