Like most large career moves, this one happened by accident. Karen spent a lot of time planning what she was going to do with her life, but Fate had other plans for her, as she often does for most of us. Karen just happened to rob the wrong grave. As a single mother who's at her wits end and struggling to make ends meet, Karen stumbles into the worst job on earth: transporting souls into the afterlife. To make matters worse, she's contractually bound to continue the job indefinitely, and her difficult employer is none other than Fate. Karen quickly learns that Fate may be fashionable, but she's also heartless.