New mom of twins, Emma, is desperate to get back into the grown-up world. But she can’t exactly stash her toddlers in an office drawer while she works, so instead she opens a café in her neighbourhood. But Emma isn’t looking for the best employees. She hires the ones who most need the help. It’s a bit like asking which cakes taste okay in a bakery. No fancy decoration or mouth-watering icing. Someone else will gladly have those. Emma wants the ones that are irregularly shaped or might have fallen on the floor. They’re still perfectly good, just not as obviously appealing as the perfect ones. It might be Lou’s only chance to prove that she’s worth more than nearly everyone in her life thinks she is. Yet she’s about as cuddly as a cactus, which isn’t making her a natural in customer service. And Emma worries about what she’s hiding. Soon the café fills with customers who are about as compatible as toothpaste and orange juice - freelancing hipsters, grumpy teens, new moms and ancient neighborhood residents - who have only one thing in common. They’re all looking for somewhere to fit in. But someone is trying to shut down the café. If they can’t put their differences aside and work together, they'll all lose the community that has come to mean the world to them.