Arleen Mercorella was born and raised in Queens, New York. Her love of travel drew her to working for Pan American Airways at the age of 17, and she went on to spend most of her professional career working for airline and travel industry executives.

In addition to her experience in the business world, Arleen also completed several college writing courses, leading her to develop a style of her own and to find sucess in a variety of business writing projects.

Arleen also became a licensed New York City tour guide and started her own company out of her love for New York City. She is now retired and living in North Carolina.