Among other clear-eyed advice, Kurland counsels readers and leaders to strive to form new connections, to be open to new people and lessons, to be fearless and not confined to a comfort zone, and always to be people-centric and future-driven, valuing your team and searching for ways to move the company forward with those talented team members. He warns against complacency at all costs, “whether your bottom line is booming or suffering,” and stresses the need for service-oriented efficiency, a mindset of continuous improvement so “processes and procedures add value to the customer experience,” and a commitment to leading by example–“authentically, vulnerably, and transparently”–both in business and the community.
“Inclusivity means ensuring every voice in your organization is heard and everyone has equal opportunities to advance,” Kurland writes. A caring communicator who solicits the honest opinions of employees and partners, Kurland prioritizes an inclusive company culture where workers and supervisors feel valued and appreciated. This down-to-earth roadmap for success will be a perfect fit for companies large and small, and Kurland’s emphasis on creating a supportive culture will resonate with bosses, leaders, and other professionals eager to set their teams up not just for success but feeling valued.
Takeaway: This slim yet weighty guide offers practical guidance toward leading teams to success.
Great for fans of: Simon Sinek’s Leaders Eat Last, Tony Hsieh’s Delivering Happiness.
Design and typography: A
Marketing copy: A