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Command Center Handbook: Proactive It Monitoring: Protecting Business Value Through Operational Excellence
Abdul Jaludi, author
Adult; Other Nonfiction; (Market)
Authoritative resource on command centers and using them effectively to prevent customer service disruptions and runaway technology costs through optimization, proactive and real-time monitoring.
Reviews
WHERE VALUE BECOMES VISIBLE TO THE CUSTOMER- A MUST READ FOR OPS AND DEVOPS
This book is a clearly written 'how to' Operations playbook. It is based on IT Infrastructure Library best practices and covers all of the major processes and functions that one would require to provide high quality services and state of the art automation solutions. As a global director at a leading global financial services firm for 30 years, a faculty adjunct at the Gabelli Business School, Fordham Unversity and a IT Consultant, I highly recommend Proactive IT Monitoring - Paul Fibkins, ITIL Expert and PMP.
