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Gabrielle O'Donovan
Author
Gino's Contraband

Adult; Memoir; (Market)

Gabrielle O’Donovan is a self-starter and has built a career as a change management professional. When UK Border Police at Heathrow seize 270,000 cigarettes destined for one Gino at Miki National Co. Ltd., Gabrielle receives related correspondence which looks like a scam. In time, Gabrielle learns that HMRC has decided she was the intended recipient. As Gabrielle is pursued, HMRC treats her as guilty until she can prove her innocence. Why are her human rights not being respected? As the case takes its toll on her, Gabrielle is advised that it is very difficult to 'prove a negative' (that she is not Gino) in a court of law. Gino’s Contraband is Gabrielle’s candid, eye-opening and often shocking account of being wrongly accused by HMRC. In her insightful book, Gabrielle explores the challenges of distinguishing scams from the legitimate, trying to prove her innocence to HMRC and, therefore, trying to prove a negative.
Reviews
O’Donovan (author of Making Organizational Change Stick) pens a real-life horror movie with this chilling memoir of mistaken identity. When Border Force officer Dave Callaway uncovers contraband cigarettes shipped to his cargo terminal at London’s Heathrow Airport, the address listed as their destination matches O’Donovan’s rented house, though she has no ties to Callaway’s discovery. That seemingly small mistake launches O’Donovan into a devastating cat-and-mouse, as His Majesty’s Revenue and Customs (HMRC) promptly names her as a tax defaulter smuggling illegal goods into the country, embroiling her in a nightmare of debt and criminal charges that threaten to be her undoing.

O'Donovan’s penetrating first-person point of view reflects on her harrowing journey to clear her name—and the mistaken debt—in suspenseful tones as the HMRC intensifies its pursuit, and readers will experience mounting irritation and escalating fear right alongside her. What starts as a possible scam quickly swells to an all-out fight for survival, and O’Donovan candidly lays out the emotions that accompany that battle, sharing the hate mail she received after HMRC named her "a criminal and massive tax defaulter," the dead ends she hit when trying to get to the bottom of the claims, and her demoralizing treatment as “guilty until proven innocent.” Her experiences drive her resolve to uphold “our human right to be presumed innocent… [and] fix the foundations of our democracy and protect our way of life.”

That crusade to fully protect innocence in a system that sometimes falls short propels the memoir, as O’Donovan peels back layers of a shocking nightmare that has the potential to happen to anyone. Her uphill battle to gain justice makes for a riveting tale, one she recounts with grace and a relatable, living narrative. She closes with an analysis of “the cost of HMRC getting it wrong” and a taste of the legal documentation she navigated throughout the process.

Takeaway: Chilling story of one woman’s battle against mistaken identity.

Comparable Titles: Anthony Ray Hinton's The Sun Does Shine, Yusef Salaam's Better, Not Bitter.

Production grades
Cover: A-
Design and typography: A
Illustrations: N/A
Editing: B+
Marketing copy: B+

Steve Packham, Loan Charge Action Group (LCAG)

Written with sincerity and balance, Gabrielle exposes how a toxic culture at His Majesty’s Revenue and Customs (HMRC) is conspiring against the vulnerable and harming the welfare of a great many individuals, highlighting the plight of the many who feel alone and are suffering in silence. In this gripping account, Gabrielle lays bare why only a UK Taxpayer Bill of Rights will set the right tone at state level and lead to much-needed culture change at HMRC. A must-read for any UK taxpayer. 

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