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This manual should not be mistaken for professional legal or medical advice, but Smith’s guidance is thoughtful and can be modified to fit varied circumstances. His approach is humble: when he is not an expert about a topic under discussion, Smith seeks advice from and gives credit to others, which is particularly helpful in his sections about autism, blindness, and working across cultures (for example, in Japan or the U.S). Readers will be able to imagine Smith as an older mentor joining them for coffee and conversation as they work through some knotty problem that has arisen at work.
Though the more granular advice is most useful for those who share his United Kingdom context, HR professionals anywhere can learn from Smith’s good sense. This wise and good-natured survey of common human resource concerns and challenges would make a meaningful and useful gift for someone starting out in the profession.
Takeaway: Human resources professionals, especially in the U.K., will find this wise, good-natured compendium a valuable guide.
Great for fans of: Jeffrey Liker’s The Toyota Way, Sharon Armstrong and Barbara Mitchell’s The Essential HR Handbook.
Production grades
Cover: C
Design and typography: B
Illustrations: N/A
Editing: A
Marketing copy: B