Frankie is a survivor of familial childhood abuse. Whilst on a work placement as a mature social work student at the age of 50, she had learned how her childhood experiences of abuse had affected her adult behaviour. She was able to recover from the abuse and gain some insight into managing her reactive behaviour into the future by using the one small word, 'No', that she had used to stop the abuse as a fourteen year old. This book continues with Frankie other life's journey from the age of 50 to the present, when she learns just how many bullies and abusers there are in the world and finds ways to cope with and overcome the increasingly complex situations that she faces.