Written for global companies and executives, this comprehensive organizational leadership guide begins with a detailed introduction to the theory, decoding principles, plus the four main concepts that comprise an ambiguity mindset: mental models, systems thinking, complex adaptive systems (CAS), and learning from experience. After a quick overview of seven adult learning principles, Sutherland provides a self-assessment questionnaire to determine the reader’s comfort with uncertainty. Each chapter following is dedicated to one of the five ambiguity strategies, digging deep into the models and concepts that comprise each. At times, the guide reads as an overview of behavioral psychology and adult learning theory, but Sutherland proves adept at weaving in practical examples, insightful exercises, and a few pop culture references to drive home the concepts behind the ambiguity mindset. The research she presents, while extensive, is broken into smaller, digestible sections.
This book serves as much more than an introduction to the ambiguity mindset. It sheds insight onto human behavior and the psychology behind decision making. Sutherland presents unique tools and resources to build emotional intelligence, better learn from experiences, and adjust thinking in ways that not only address uncertainty in business but also everyday stressors in life.
Takeaway: This guide introduces the “ambiguity mindset” for businesses facing uncertainty.
Great for fans of: Don Gilman’s Outsmarting VUCA, Daniel Coyle’s The Culture Code.
Design and typography: A
Marketing copy: A-