On or about the time period of April through May of 2016, Cable customers in Florida, California, and Texas have had the unfortunate experience of being converted from one Company to another. The transition from Company to Company for most has been nothing short of a nightmare to put it kindly. this book is a technician's behind the scene story of what the Cable Company does not want you to know, and the few remedies to some of the issues that customers have at their disposal!